Impriving Team Morale and Client Retention

December 03, 2020

12:00 PM to 1:00 PM
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As a PR agency owner who cares deeply about your team, your clients and the success of your business, you’re constantly pulled in multiple directions. This is especially true right now as we face new and evolving challenges that come with running a business and leading a team during a global pandemic.

There are many unknowns in our current reality, but one fact remains true: your team needs your support, and you need theirs to ensure your agency remains viable now and in the years to come.

That's exactly why we're hosting this workshop--to help boutique & midsize PR agency owners empower their teams members in a way that not only increases morale, but also improves the quality of client service while freeing up owner bandwidth to focus on high-level strategy, new business and the future of their firm.

Specifically, we’ll discuss:

• The 3 skills that employees need to start treating your agency like their own business

• The one shift that will move you from feeling overwhelmed and overextended in leading your team to finally trusting that client work will always get done

• The top industry myth that keeps boutique agency owners from getting the resources they think are only available to the biggest names in the business

About our workshop presenter

Shauna Nuckles runs her own boutique PR firm, serving brands in the health tech, consumer product and home goods industries. She is also the founder of Advocation, which provides onboarding and ongoing training to boutique & midsize PR agencies.

She built her career leading campaigns for multi-million and billion-dollar brands, worked as #2 inside an award-winning firm for close to a decade, served as a fractional COO inside multiple agencies and regularly mentors budding professionals in the industry. Today, she’s on a mission to help PR agency teams thrive at every level--from intern to owner.